Transforming Brand Loyalty

Viewpoints

Transforming Brand Loyalty

Ross Basri, co-founder of Uptop, explains how non-fungible tokens (NFTs) could transcend fluctuating popularity to create value-driven loyalty netw...
Retail : Technology : Society
Gen Z and Luxury’s Future: FT Business of Luxury 2023

Big Ideas

Gen Z and Luxury’s Future: FT Business of Luxury 2023

The 2023 FT Business of Luxury summit held in Monaco (21–23 May) offered a deep dive into decoding Gen Z consumers and the ensuing implications for...
Luxury : Gen Z : Youth
Live Commerce Opportunities in the US

Markets

Live Commerce Opportunities in the US

Live-stream commerce may not have followed the same trajectory of popularity in Western markets as it has in China but its potential as a service-o...
Retail : Media & Entertainment : Technology
Digital Display Futures

Micro Trends

Digital Display Futures

Online visual merchandising faces structural challenges as customers simultaneously seek aspirational relatability, quality and entertainment.
Visual Merchandising : Retail : E-commerce
Future Airport Commerce

Viewpoints

Future Airport Commerce

A new report by Kinetic Consultancy explores how digital enhancements and new concept developments can improve the airport customer journey.
Airports : Commerce : Retail
Browsing The Future of Bookshops

Markets

Browsing The Future of Bookshops

While the book economy continues to grow, bookshops must re-invent themselves to remain relevant – but they’re not going anywhere.
Retail : Retail Experience : Online Retail
Next-level Luxury Pop-ups

Markets

Next-level Luxury Pop-ups

Brands are experimenting with niche campaign moments and product drops via pop-ups – with the aim of better understanding regional and cultural nua...
Luxury : Retail : Advertising
Future-ready Retail

Viewpoints

Future-ready Retail

Retail designer, futurist and author of Future Ready Retail, Ibrahim Ibrahim, is on a mission to reboot physical retail in the face of a ‘cost of d...
Retail : Design : Society
So Far, So What, Sephora?

Viewpoints

So Far, So What, Sephora?

PR and brand-building expert Jo Jones on why the long-awaited and anticipated relaunch of Sephora in the UK created a polite hum not a big buzz.
Beauty : Retail : Wellness
Battersea Power Station Redefines Retail Placemaking

Viewpoints

Battersea Power Station Redefines Retail Placemaking

London’s iconic Battersea Power Station is giving UK shopping malls new agency with its mix of cultural and historical relevance, offering a fresh ...
Retail : Placemaking : Architecture
Future Forecast 2023: Retail

Big Ideas

Future Forecast 2023: Retail

From the growth of Web3 retail to expanding phygital opportunities, hyperphysical spaces and exclusive spaces for VICs, we look ahead to retail in ...
Retail : Ecommerce : Design
Supermarkets in 2050

Big Ideas

Supermarkets in 2050

In just 30 years, we can expect supermarkets to facilitate bio-hacking, offer store-grown personalised foods and provide planet-friendly recommenda...
Food : Health : Wellness
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