US – Research from Self Financial has found that the average American household has reduced the amount of paid subscriptions from an average of 4.1 in 2024 to 2.8 in 2025 – a 32% drop in a year. Monthly spending has fallen from £29.97 ($40.39, €34.32) to £27.45 ($37, €31.44), yet wasted payments remain high, with unused subscriptions costing individuals an average of £94.26 ($127, €107.95) annually.
Rising prices are the clear driver. Disney+, Hulu and Paramount+ all increased fees by about £1.50 ($2, €1.70) in the past year, while Apple TV+ prices rose by 30%. Nearly half of subscribers (49.7%) say they will tolerate no further increases. Crackdowns on password-sharing have also backfired, with 45.7% of respondents now more likely to stream content illegally.
While convenience still anchors demand, perceptions of value are slipping – only 40.9% believe subscriptions deliver quality content, down from 51.8% a year ago.
This reflects insights from our New Codes of Value report in which we highlighted the rise of circular disappointment and widespread consumer dissatisfaction.
Strategic opportunity
Create flexible, transparent models that give consumers the freedom to pause or cancel subscriptions easily, turning trust and emotional connection into the new drivers of long-term loyalty