LSN : Daily Signals : OpenAI retires GPT-4o, prompting digital grief among users

Nothing turns retail into a community engine in Bengaluru

Nothing, India

India – Consumer electronics brand Nothing has opened its first Indian retail space in Bengaluru, drawing more than 2,000 people to queue on 14 February 2026.

Spanning 5,032 sq ft across two floors, the industrial-themed store features raw concrete interiors and the brand’s signature red accents, drawing on 1970s factory assembly lines to translate its design language into a participatory space. It is the only location globally where customers can personalise Nothing products, supported by a dedicated studio for creator unboxings and digital content.

Vending machines, claw games and conveyor-belt displays introduce playful discovery, while a café, seating areas and workshops position the store as a community hub. Limited-run installations by local creators reflect Bengaluru’s status as India’s innovation capital.

The format echoes the growing role of physical retail as third space infrastructure, prioritising co-creation, cultural connection and customisation, as explored in our Third Space Retail report.

Strategic opportunity

Build customisation stations, creator spaces and community programming into your retail presence, converting stores from sales channels into cultural platforms that build long-term loyalty and expand your brand universe

OpenAI retires GPT-4o, prompting digital grief among users

Global – OpenAI has removed access to GPT-4o, sparking backlash from users who say the model was more than just a productivity tool. After an initial attempt to retire GPT-4o in August 2025 was reversed within five days due to public outcry, the company confirmed that from 13 February 2026, the model would be removed from the ChatGPT app, with API access ending a few days later.

The decision has reignited frustration among devoted users. Research by Huiqian Lai, a PhD candidate at Syracuse University, analysing nearly 1,500 posts on X during last year’s outage, found that over 33% of the posts described GPT-4o as more than a tool, while 22% framed it as a companion. With the latest removal coinciding with Valentine’s Day, similar expressions of digital mourning are expected.

The Future Laboratory has previously tracked the rise of AI Companionship as language models entered mainstream culture, identifying a growing market for emotional support bots.

While such systems can help plug gaps in an escalating loneliness epidemic, their withdrawal exposes a critical tension. Relationships mediated by AI are ultimately contingent on corporate strategy. When companionship is built, owned and switched off by a company, users’ emotional reliance is subject to product updates and business priorities. This raises urgent questions about the governance and ethics of human–machine intimacy.

For more on the long-term implications of AI integration, see our Far Futures exploration of The Synthocene Era.

AI imagery by The Future Laboratory, UK

Strategic opportunity

As AI shifts from tool to emotional infrastructure, companies must embed governance frameworks that treat companionship as a responsibility. Designing for stability, consent and psychological impact will differentiate next-generation platforms in a rapidly maturing AI intimacy market

Stat: Vinted becomes the UK’s third-largest fashion retailer amid second-hand boom

Vinted, UK

UK – New data from SpendMapper shows resale platform Vinted is now the third-largest fashion retailer in the UK, behind Primark and Next.

Rising from fourth place in 2024, the preloved marketplace has grown rapidly since its UK launch in 2014. Data shows Vinted is on track to surpass £874m ($1.18 bn, €1bn) in revenue this year, signalling a shift in how Europe views circular fashion. The UK is one of Vinted’s largest markets, with over 17.4m users, and the platform performs strongly across Europe.

The rise of resale comes amid eBay’s £880m ($1.2bn, €1.02bn) acquisition of British second-hand fashion app Depop from Etsy, in a move aimed at attracting younger shoppers and fending off competition from Amazon.

Consumers are motivated primarily by financial benefits, while treasure hunting, decluttering and sustainability remain secondary factors. For more insights on how resale is changing traditional shopping and influencing consumer expectations across the industry, read our Rebranding Resale report.

Strategic opportunity

Embed in-house resale and trade-in mechanics into your loyalty strategy, rewarding customers for returning items and keeping product within your ecosystem – driving repeat engagement while advancing circularity