Dining 2.0
A new breed of high-tech, high-gloss immersive dining spaces is appearing on the scene. Dining 2.0 describes this new generation of bars, clubs and restaurants that embrace technology-driven features to target the Web 2.0 generation, according to a new report released by The Future Laboratory. Here, levels of service are improved through devices such as interactive tables that diners use to place their orders or learn more about the food on their plates. Consumers are no longer threatened by the high-tech, and restaurants are embracing technical innovations to heighten the customer experience.
By Kate Franklin and Allison Weldon