Smart New Towns
Shrub Hill Masterplan by AR Urbanism, Worcester, UK

Smart New Towns

LS:N Global talks to London-based master planning and urban design firm AR Urbanism to discuss the pillars of a regenerative new town, the pros and cons of smart infrastructure and the promise of brownfield sites.

New towns are urban centres and settlements designed from scratch and built in a short time, often with support from the government.

Well-known British examples like Milton Keynes and Stevenage were constructed after World War II.

Today, a new generation is emerging in response to the UK’s seemingly insurmountable housing crisis.   

According to the National Housing Federation, some 8.4m people in England live in unaffordable, insecure and overcrowded housing, while the Center for Cities states that Britain is short of more than 4m homes.

These numbers indicate that the construction of new towns is urgent and essential.

But many planners, councils and residents are learning that not all new towns are created equal. 

Key takeaways

: AR Urbanism (ARU) is an urban design and master planning consultancy working on urban regeneration and new town developments across the UK   

: Prioritising social infrastructure, learning from past generations of new towns and experimenting with AI applications, ARU’s goal as a consultancy is to design settlements that meet the needs and desires of residents first

: With the new Labour government’s focus on brownfield sites, ARU encourages developers and councils to put walking and cycling first, provide residents with amenities close to home and leave room for organic growth

AR Urbanism, founded by architect Amanda Reynolds, is a specialist consultancy in master planning and urban design. The firm has gained invaluable insights through its work on urban regeneration projects and new town developments across the UK. These insights include understanding the key pillars of successful new communities, the advantages and limitations of emerging technologies like AI, and how the new Labour government’s plans for developing brownfield sites can benefit from lessons learned from previous generations of new towns to better shape the future.

Shrub Hill Masterplan, Worcester by AR Urbanism, UK Shrub Hill Masterplan, Worcester by AR Urbanism, UK
Shrub Hill Masterplan, Worcester by AR Urbanism, UK Shrub Hill Masterplan, Worcester by AR Urbanism, UK

Building more than houses

Just as a house doesn’t create a home, building many houses doesn’t guarantee a thriving community. Northstowe in Cambridgeshire exemplifies this challenge. AR Urbanism joined the Northstowe project to masterplan the proposed employment zone and local centre to the north of the new settlement. Local residents expressed frustration about the lack of public services in the new development. Architect Amanda Reynolds notes that this raised important questions about how new settlements should be planned.

‘Should you be building housing first?’ she asks rhetorically. ‘The answer is not in isolation. Just as physical infrastructure like drains and roads is essential, social infrastructure must be established from the start.’

The first Northstowe residents moved in in 2017, but years later, amenities and businesses were still missing. ‘No shops, no pubs, no community spaces, no doctors,’ Reynolds tells LS:N Global. ‘Much of this needs to be in place when the first person moves in or communities flounder.’

To address this issue, AR Urbanism proposed both temporary and permanent community centres. ‘Temporary facilities can be added quickly and allow residents to have input on their permanent amenities and businesses.

When we wed ourselves to a certain technology too much, it can age very quickly, very badly, so a balance between old and new infrastructure and how we embed it is key to long-term resilience

Riccardo Bobisse, director, AR Urbanism
Headington Town Centre, Oxford by AR Urbanism, UK
Headington Town Centre, Oxford by AR Urbanism, UK
Headington Town Centre, Oxford by AR Urbanism, UK

AI-generated smart infrastructure

New technologies, including artificial intelligence, are transforming industries, and AR Urbanism’s director Riccardo Bobisse believes AI will play two critical roles in urban planning: enhancing smart infrastructure and assisting the design process. 

‘AI tools are crucial for the growth of smart infrastructure in new towns,’ explains Bobisse. He suggests AI could help do everything from monitoring air quality, energy consumption and traffic flow to improving communication between community members and local officials, and even supporting remote patient monitoring.

But Bobisse warns of a common issue where technology is pushed by manufacturers, creating a ‘solution looking for a problem’ scenario. While new technologies can greatly improve towns, over-reliance on them can be risky – given that some technologies age quickly and lose relevance. ARU suggests a balanced approach that integrates both old and new infrastructure is essential to ensuring the long-term resilience of urban developments.

The rise of m-AI-pping

AI also offers vast potential within the design process. According to Bobisse, it’s changing the way urban planners work by speeding up repetitive tasks and improving the communication of design intentions. One area in which AI has made a significant impact is mapping. Historically, mapping relied on aerial photography, which was both costly and time-consuming. Now, AI can process these images much faster, converting them into valuable data in a fraction of the time.

Despite these advances, Bobisse notes that AI is still far from replacing experienced urbanists. ‘AI can generate all possible combinations for a site,’ he says. ‘But it struggles to consider the wider context of the town.’ Human expertise remains crucial for understanding the broader implications of planning decisions.

Anything that we do, we try to make it walkable first, well connected by public transport, cyclable, of course, and with cars not as high in the mix

Richard Crappsley, associate director, AR Urbanism
Proposed Northstowe Community Centre by CZWG Architects in conjunction with AR Urbanism. Courtesy of CZWG, UK Proposed Northstowe Community Centre by CZWG Architects in conjunction with AR Urbanism. Courtesy of CZWG, UK
Proposed Northstowe Community Centre by CZWG Architects in conjunction with AR Urbanism. Courtesy of CZWG, UK Proposed Northstowe Community Centre by CZWG Architects in conjunction with AR Urbanism. Courtesy of CZWG, UK

Transforming brownfield sites for urban renewal

Brownfield sites are previously developed land, often unused or abandoned, that the new Labour government is focusing on to address the UK’s housing shortage. Examples like the Olympic Village in Stratford and the Kings Cross Goodsyard site, which includes Coal Drops Yard in London, show how these sites can be transformed into thriving new districts rich with amenities and housing – bringing new life to unused land while meeting modern housing and infrastructure needs. Using brownfield sites also allows cities to grow without encroaching on green spaces. 

‘It’s the right approach,’ says architect Amanda Reynolds, highlighting their proposed Mayflower Quarter redevelopment on brownfield land in Southampton. AR Urbanism’s master plan for the 84-hectare site would double the city centre’s size, creating new housing and employment spaces along with new public spaces, parks and better access to the river. Reynolds notes this includes the potential for expanding the universities and providing energy to the city.

Building future-ready towns

In developing new districts within existing cities, AR Urbanism draws on lessons from previous generations of new towns. A key insight is to move away from car-centric planning. ‘We’ve learned not to plan so much around the car,’ explains associate director Richard Crappsley. ‘We focus on walkability, public transport, cycling and reducing car dependency.’

This 15-minute city concept, pioneered by urban planner Carlos Moreno, envisages neighbourhoods where everything that residents need – work, shopping, healthcare and leisure – is within a 15-minute walk or bike ride. Popularised in Paris by Mayor Anne Hidalgo, this approach promotes local living, minimises car usage and enhances quality of life. Cities like Melbourne, Portland and Milan are also adopting this model to foster sustainable, vibrant communities.

Flexibility is another vital lesson. AR Urbanism’s Bobisse emphasises the need for urban environments to adapt over time. ‘Overly rigid master planning can create monolithic areas that age poorly,’ he says. Today, the goal is to design districts that can evolve with the community, ensuring long-term vibrancy and resilience.

A classic architectural approach to planning, urban design and new towns was to be too rigid and not leave enough room for variation. Things were too controlled in the past and the results were monolithic and have aged badly

Riccardo Bobisse, director, AR Urbanism

Strategic opportunities

: Support social infrastructure for long-term value

Housing developers can enhance resident satisfaction and boost property value by prioritising social infrastructure and supporting small businesses from the start. Integrating essential services and local enterprises into new developments creates vibrant, sustainable communities that benefit both residents and investors

: Harness AI for smart urban planning

Use AI tools to enhance smart infrastructure and streamline urban planning processes. By integrating advanced technologies, developers can create more efficient, responsive and sustainable urban environments

: Adopt the 15-minute city model

Design or retrofit urban developments to facilitate local living, where essential services are within a short walk or bike ride

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